To send a request directly to the support team:
- You can use the help icon in the bottom right corner of this page.
- You can submit a request in the top right corner of this page.
To help the team answer your query as soon as possible please provide the following information:
1. Your name as registered with Boditrax.
2. The email address on your account (if not emailing from that address)
3. The name of your existing facility
4. Your Date of Birth to confirm your identity for data protection purposes
If you are contacting Boditrax on behalf of a club or facility, please let us know the club name and if possible pictures of the issue you are experiencing with the device.
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