I want to Reset or Change my password

In this section you will find out how to manage all account login and password information

 

I want to log in to boditrax but i cannot remember my password

1. Navigate to www.boditrax.com
2. Click on the red Forgot Password link below the text boxes
3. Enter the email address associated with your boditrax account
4. Enter the Captcha code
5. Click on the green Reset button
6. Click on the Reset Password link sent to the above email address
7. Enter the Captcha code
8. Copy new password for use on log in screen
9. Navigate back to www.boditrax.com
10. Enter email address with new password

Please be advised that members on our Asia server will need to visit asia.boditrax.com and then click on the "forgot password" button.

I am logged into boditrax but i want to change my password

1. Click on home at the top left hand-side of the screen
2. Click on security within the purple banner
3. Click on the password option within the verification section
4. Enter the Old password you wish to replace
5. Enter the New password twice to verify

 

I know my password and email combination is correct but i am still unable to log in

• Ensure you are logging in with your facilities correct access, some facilities use their own website and app for you to log into

If all of the above fail, please contact [e-mail].